Shipping and Refund Policy
- Order Processing
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Once your order is processed, you will receive a confirmation email with tracking information.
- Shipping Methods and Delivery Times
We offer fast shipping to the following countries: United States, United Kingdom, Germany, France, Italy, and Spain.
Typical delivery times are:
Standard Shipping: 3-5 business days
Expedited Shipping: 1-3 business days
- Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method chosen, and the delivery destination.
You can view the shipping costs at checkout before finalizing your order.
- International Shipping
We currently ship to the United States, United Kingdom, Germany, France, Italy, and Spain. Shipping to these countries is generally fast and efficient.
Orders shipped to these locations are not subject to customs fees, duties, or taxes; however, it is the customer's responsibility to verify local regulations.
- Shipping Delays
While we strive to ensure timely delivery, factors such as carrier delays and high demand may affect shipping times. Gofunly is not responsible for delays caused by external factors.
Refund Policy
- Return Eligibility
We accept returns within [30] days from the date of delivery. Items must be in their original condition, unused, and with all original packaging.
To initiate a return, please contact our customer service team at Gofunlycamera@gmail.com. Provide your order number and reason for the return.
- Refunds
Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days.
Shipping costs are non-refundable. Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or defective item).
- Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.
- Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order. We will provide instructions for returning the item and issue a replacement or refund as appropriate.
- Non-Refundable Items
Certain items are non-refundable, including but not limited to personalized or custom-made items and gift cards.
- Contact Us
If you have any questions regarding shipping or refunds, please contact us at Gofunlycamera@gmail.com. Our customer service team is here to assist you.